How much will shipping cost to the United States?
The last project we fulfilled that contained similar sized and weighted items cost us as much as $10 per package (after postage and packaging), however we had charged $5 for domestic shipping. As a result we will likely be charging between $6 and $10 for domestic shipping depending on the pledge level and number of add ons in your order. This is not meant to gouge you all, it's just meant to assure that we don't lose money during this project. As shipping rates increase (as they have done so over the past year) we must increase the money we collect for shipping accordingly. Last updated: Fri, Aug 5 2016 12:21 pm EDT
How much will shipping cost to Canada?
We found that the average order going to Canada from our last Kickstarter (Ultimate NPCs: Skulduggery) cost between $15-25 for shipping. That doesn't include packaging material which is around $2 in cardboard and bubble wrap. As a result we will need to charge between $17-27 depending on the size of the order so that we don't lose money. Last updated: Fri, Aug 5 2016 12:33 pm EDT
How much will shipping cost to the EU and Great Britain?
During our fulfillment of Ultimate NPCs: Skulduggery the shipping to the EU and Great Britain cost between $23-50 depending on how many items were in the order. As a result we will be charging $25-52 for shipping to cover shipping fees and packaging costs. We know that this is a lot of money to spend on shipping, but we can't afford to cover these costs. During our last Kickstarter campaign we had A LOT of orders where we collected $20 in shipping, then paid $50 to the shipper. This cost Nord Games $30 each time which adds up quickly and makes it harder for us to continue putting out excellent gaming content. Last updated: Fri, Aug 5 2016 1:38 pm EDT
Why no Pathfinder!? Arg!
The Pathfinder version of this book will have its own Kickstarter that launches shortly after this one ends. The reasons for this are numerous, but mostly have to do with marketing and assuring we get enough Pathfinder orders to justify a print run. Last updated: Sun, Sep 4 2016 8:11 pm EDT
Current Estimated Shipping Date: April 2017Last Updated At: 10/18/16
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
Why can’t I log into my account?
Request a login link to your survey by entering your email here:
BackerKit will send you an automated email with an invite link to whatever email you pledged with.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
When will my pledge will be shipped, charged or locked down?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
Can I upgrade or get multiple copies of my pledge?
This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.